Office Policies for SARS-CoV-2 Transmission Prevention
June 1, 2020
Child Counseling Place will continue to follow guidelines issued by the Hamilton County & State Health Departments and the CDC in regards to SARS-CoV-2 (novel coronavirus) precautions.
Patients
Please follow these guidelines when entering the office:
You acknowledge your increased risk of exposure to SARS-CoV-2 by choosing to enter the GOJI building.
Staff
CCP staff will sanitize the play therapy office between each appointment, the bathroom twice a day and after each use, and the waiting area after each appointment.
CCP staff will wear face masks and/or face shields during appointments.
Child Counseling Place will continue to follow guidelines issued by the Hamilton County & State Health Departments and the CDC in regards to SARS-CoV-2 (novel coronavirus) precautions.
Patients
Please follow these guidelines when entering the office:
- Do not come into the office if you, a family member, or anyone attending your appointment has
- Had a fever in the last 14 days (check your temperature before your appointment);
- Tested positive for COVID-19 in the last 14 days;
- Traveled to a high-COVID area in the last 14 days.
- Please wait in your vehicle or outside of the GOJI building until the time of your appointment. You may enter the building at the time of your appointment and wait in the waiting room until your provider is ready.
- Please limit the number of people you bring to your appointment.
- We understand not all families are able to have child care for other children during appointment times. If you are unable to secure child care, please let your provider know in advance.
- Our office no longer has snacks and drinks for patients, so please bring your own food and beverage if you think you will need that during your appointment time.
- Please wear a mask inside the office.
- Clear face shields will be given to patients entering the play therapy room and will be retrieved upon exiting the play therapy room to be sanitized. No two patients will wear the same face shield on the same day.
- Please notify CCP if you or anyone in your household tests positive for COVID-19 and you have been in contact with CCP staff within 14 days of the COVID-19 diagnosis.
You acknowledge your increased risk of exposure to SARS-CoV-2 by choosing to enter the GOJI building.
Staff
CCP staff will sanitize the play therapy office between each appointment, the bathroom twice a day and after each use, and the waiting area after each appointment.
CCP staff will wear face masks and/or face shields during appointments.
If you have concerns or questions about this information, please speak with your provider and/or the office administrative assistant.
April 25, 2020
LOOKING AHEAD...
LOOKING AHEAD...
As Ohio plans to begin Phase I of its reopen on May 1, CCP will continue to provide telehealth services only, at least through the end of May, 2020.
Most of our services are provided to children. Being able to disinfect the office adequately after each appointment is a difficult challenge for pediatric mental health clinicians whose clients often touch many items within offices during their appointments. Additionally, the governor has asked that protective equipment be worn and physical distancing be maintained for the time being, another difficult task for pediatric mental health clinicians, especially those of us who use play-based techniques and work physically close with our clients.
CCP does not intend to move to telehealth-only indefinitely, though, and we will have our own process of gradual reopening of office-based services. Individual providers within CCP will continue to have the opportunity to make their own decisions regarding providing office-based, telehealth, or a combination of both services. Likewise, clients have the right to refuse office-based services --or any service -- as long as they deem necessary.
When the office does reopen, we intend to abide by as many safety precautions as we can. That might mean we wear masks and we ask you to wear masks. That might mean we check temperatures prior to sessions. That might mean we maintain physical distance from our clients. That might mean we ask people to limit the number of people brought into the office.
We continue to do what we can to meet your needs while keeping you and us safe. Please reach out with questions or comments by calling 513-268-5828.
Warmly,
Child Counseling Place
Most of our services are provided to children. Being able to disinfect the office adequately after each appointment is a difficult challenge for pediatric mental health clinicians whose clients often touch many items within offices during their appointments. Additionally, the governor has asked that protective equipment be worn and physical distancing be maintained for the time being, another difficult task for pediatric mental health clinicians, especially those of us who use play-based techniques and work physically close with our clients.
CCP does not intend to move to telehealth-only indefinitely, though, and we will have our own process of gradual reopening of office-based services. Individual providers within CCP will continue to have the opportunity to make their own decisions regarding providing office-based, telehealth, or a combination of both services. Likewise, clients have the right to refuse office-based services --or any service -- as long as they deem necessary.
When the office does reopen, we intend to abide by as many safety precautions as we can. That might mean we wear masks and we ask you to wear masks. That might mean we check temperatures prior to sessions. That might mean we maintain physical distance from our clients. That might mean we ask people to limit the number of people brought into the office.
We continue to do what we can to meet your needs while keeping you and us safe. Please reach out with questions or comments by calling 513-268-5828.
Warmly,
Child Counseling Place
March 20, 2020
Hello,
All appointments are switching to telehealth / video chat appointments now but not indefinitely. This includes both clinical and non-clinical meetings. We want to be responsible with everyone’s health and medical resources.
We have been immersed in training and consultations with telehealth therapists over the week and are comfortable making this decision to move to telehealth exclusively at this time. Much of the feedback received regarding providing telehealth to children, even young children, has been positive.
Here is a post with additional information regarding telehealth services: https://galiacollaborative.com/online-therapy-telehealth/
As a client, you have several options in continuing with therapeutic services:
1. Agree to receive telehealth services and chat online.
2. Opt out of telehealth services and wait for us to reopen office-based services.
3. Opt out of telehealth services and find a therapist who is providing office-based services.
While we are comfortable with telehealth, we understand not all people are comfortable with this option. If you are uncertain, we can schedule one telehealth appointment to see how that goes and then you can make a more definitive choice at that time as to continue with telehealth or discontinue.
If you are certain you want an office-based appointment provided by a different therapist, we suggest going to psychologytoday.com to find a provider. We can provide you with names of specific therapists, but most of them also are telehealth only right now.
If you are certain you want telehealth, we will be sending instructions on how to join the online meetings and what we expect out of caregivers of minor clients. We already have practiced with family and colleagues. The kids have logged on without problem, so we are hopeful these sessions will go well --- different, but well.
If you have an upcoming office-based appointment, we will be contacting you over the next few days to change that to a telehealth appointment. We encourage everyone to give this at least one shot because we may be in telehealth mode for some time. If you have not yet been contacted by phone, that is because you didn’t have a scheduled appointment this week or next week. We will be reaching out to everyone else to change over office-based appointments scheduled over the next 4 weeks to telehealth appointments. If you would like to call to schedule, please do so. If you already scheduled a telehealth appointment, you are good to go.
Please call if you want additional information or just need to talk through your thoughts about these services. We are working diligently to make this as smooth as possible for everyone. You are welcome to talk to Jessie, the administrative assistant, or your provider, either Erica or Molly. Our website also is being updated as needed.
Office Phone: 513-268-5828
Warm Regards,
Child Counseling Place
Hello,
All appointments are switching to telehealth / video chat appointments now but not indefinitely. This includes both clinical and non-clinical meetings. We want to be responsible with everyone’s health and medical resources.
We have been immersed in training and consultations with telehealth therapists over the week and are comfortable making this decision to move to telehealth exclusively at this time. Much of the feedback received regarding providing telehealth to children, even young children, has been positive.
Here is a post with additional information regarding telehealth services: https://galiacollaborative.com/online-therapy-telehealth/
As a client, you have several options in continuing with therapeutic services:
1. Agree to receive telehealth services and chat online.
2. Opt out of telehealth services and wait for us to reopen office-based services.
3. Opt out of telehealth services and find a therapist who is providing office-based services.
While we are comfortable with telehealth, we understand not all people are comfortable with this option. If you are uncertain, we can schedule one telehealth appointment to see how that goes and then you can make a more definitive choice at that time as to continue with telehealth or discontinue.
If you are certain you want an office-based appointment provided by a different therapist, we suggest going to psychologytoday.com to find a provider. We can provide you with names of specific therapists, but most of them also are telehealth only right now.
If you are certain you want telehealth, we will be sending instructions on how to join the online meetings and what we expect out of caregivers of minor clients. We already have practiced with family and colleagues. The kids have logged on without problem, so we are hopeful these sessions will go well --- different, but well.
If you have an upcoming office-based appointment, we will be contacting you over the next few days to change that to a telehealth appointment. We encourage everyone to give this at least one shot because we may be in telehealth mode for some time. If you have not yet been contacted by phone, that is because you didn’t have a scheduled appointment this week or next week. We will be reaching out to everyone else to change over office-based appointments scheduled over the next 4 weeks to telehealth appointments. If you would like to call to schedule, please do so. If you already scheduled a telehealth appointment, you are good to go.
Please call if you want additional information or just need to talk through your thoughts about these services. We are working diligently to make this as smooth as possible for everyone. You are welcome to talk to Jessie, the administrative assistant, or your provider, either Erica or Molly. Our website also is being updated as needed.
Office Phone: 513-268-5828
Warm Regards,
Child Counseling Place
March 16, 2020
Hello,
First, we would like to thank everyone for your patience with Child Counseling Place as we try to figure out the best course of action to continue to provide services during the social distancing policy while also following our code of ethics as put forth by the Ohio Counselor, Social Worker, and Marriage & Family Therapist Board, the American Counseling Association, and the National Association of Social Workers.
We have made changes to our approach to the social distancing policy.
For the week of March 16, 2020, all appointments will be canceled to give us time to get teletherapy services up and running and to give people time to adjust to regulations imposed by Governor Mike DeWine.
For the week beginning March 23, Erica Daniels will offer both office-based and teletherapy appointments. Erica will reach out to her clients this week to discuss appropriate appointment options.
Teletherapy may or may not be appropriate for you or your child; however, it may be the best option at this time. Additionally, clinical research already has proven that caregiver involvement in child therapy has better therapeutic outcomes than no caregiver involvement, and teletherapy sessions with caregivers can be offered in place of office-based child therapy sessions. If opting for teletherapy, Erica will encourage child involvement during these sessions.
CCP and other practices in the GOJI building have re-arranged our schedules to decrease the amount of people in the building at one time. As such, CCP's office-based appointments will move to Wednesdays and Thursdays. We will continue to disinfect the office after each appointment, ask visitors to sanitize their hands upon entering and before exiting the building, ask visitors to maintain appropriate distance from others within the building, and ask visitors to wait in their vehicles until their provider notifies them to enter the building.
We know CCP’s services likely will be different temporarily, but we will do what we can to accommodate clients’ mental health needs at this time. Please feel free to reach out as needed.
We will continue to offer updates if additional changes are made.
Warm Regards,
Child Counseling Place
Hello,
First, we would like to thank everyone for your patience with Child Counseling Place as we try to figure out the best course of action to continue to provide services during the social distancing policy while also following our code of ethics as put forth by the Ohio Counselor, Social Worker, and Marriage & Family Therapist Board, the American Counseling Association, and the National Association of Social Workers.
We have made changes to our approach to the social distancing policy.
For the week of March 16, 2020, all appointments will be canceled to give us time to get teletherapy services up and running and to give people time to adjust to regulations imposed by Governor Mike DeWine.
For the week beginning March 23, Erica Daniels will offer both office-based and teletherapy appointments. Erica will reach out to her clients this week to discuss appropriate appointment options.
Teletherapy may or may not be appropriate for you or your child; however, it may be the best option at this time. Additionally, clinical research already has proven that caregiver involvement in child therapy has better therapeutic outcomes than no caregiver involvement, and teletherapy sessions with caregivers can be offered in place of office-based child therapy sessions. If opting for teletherapy, Erica will encourage child involvement during these sessions.
CCP and other practices in the GOJI building have re-arranged our schedules to decrease the amount of people in the building at one time. As such, CCP's office-based appointments will move to Wednesdays and Thursdays. We will continue to disinfect the office after each appointment, ask visitors to sanitize their hands upon entering and before exiting the building, ask visitors to maintain appropriate distance from others within the building, and ask visitors to wait in their vehicles until their provider notifies them to enter the building.
We know CCP’s services likely will be different temporarily, but we will do what we can to accommodate clients’ mental health needs at this time. Please feel free to reach out as needed.
We will continue to offer updates if additional changes are made.
Warm Regards,
Child Counseling Place
March 14, 2020
Child Counseling Place has received guidance from Hamilton County Health Department, Ohio Department of Health, the Ohio Counselor Board, and an expert in disaster resilience and will remain open during this time of social distancing.
CCP, in addition to the other counseling practices within the GOJI building in Reading, will be taking additional measures to decrease transmission of viruses. We already sanitize the office in the morning prior to our first appointments and in the afternoon or evening after our last appointments, and we will increase our sanitation efforts throughout the day. We have removed all toys from the waiting room, but clients are welcome to bring their own. We have removed unwrapped cups, plastic ware, and other unwrapped items; if you are used to making coffee, tea, or hot chocolate in the waiting room, please note those items no longer will be available.
At this point, we ask that people in the waiting area maintain a distance among one another of 3-6 feet; however, we might ask people to wait in their vehicles until notified by phone that they may enter the building to proceed with their appointment. Please sanitize your hands with soap and water or hand sanitizer (both available in the waiting area and the bathroom) when entering the building.
Please cancel and reschedule your appointment if you, your child, or anyone in your home is sick with any type of illness. We do have staff and patients with suppressed immune systems. If you become ill with COVID-19 after having been at our office, you may let your provider know so we can seek further guidance from the health departments.
One goal of social distancing is to help decrease strain on medical resources that would result from a flood of patients presenting with COVID-19 at one time, and we want to ensure we do our part to meet that goal. Our practices are small, and we usually see less than 50 people in the GOJI building in any given day, so we are confident we can continue to provide services while taking these precautions.
We had hoped to provide teletherapy to people who cannot or do not want to come to the office, but new guidelines issued by the Ohio Counselor, Social Worker, and Marriage and Family Therapist board on March 10, 2020, prohibit us from doing so at this time; however, please let us know if you do not feel comfortable attending your appointments and you and your provider can discuss how to proceed.
As a reminder, the office phone number is 513-268-5828. Jessie, the administrative assistant, will be available to answer questions, cancel and reschedule appointments, and put you in direct contact with your provider for additional resources.
We also want to make sure all the caregivers of our clients are faring okay during this time, so please do not hesitate to schedule a parent/caregiver appointment with us as well. We will do our best to check in with you during your child’s appointment time, too.
Best wishes,
Child Counseling Place
Child Counseling Place has received guidance from Hamilton County Health Department, Ohio Department of Health, the Ohio Counselor Board, and an expert in disaster resilience and will remain open during this time of social distancing.
CCP, in addition to the other counseling practices within the GOJI building in Reading, will be taking additional measures to decrease transmission of viruses. We already sanitize the office in the morning prior to our first appointments and in the afternoon or evening after our last appointments, and we will increase our sanitation efforts throughout the day. We have removed all toys from the waiting room, but clients are welcome to bring their own. We have removed unwrapped cups, plastic ware, and other unwrapped items; if you are used to making coffee, tea, or hot chocolate in the waiting room, please note those items no longer will be available.
At this point, we ask that people in the waiting area maintain a distance among one another of 3-6 feet; however, we might ask people to wait in their vehicles until notified by phone that they may enter the building to proceed with their appointment. Please sanitize your hands with soap and water or hand sanitizer (both available in the waiting area and the bathroom) when entering the building.
Please cancel and reschedule your appointment if you, your child, or anyone in your home is sick with any type of illness. We do have staff and patients with suppressed immune systems. If you become ill with COVID-19 after having been at our office, you may let your provider know so we can seek further guidance from the health departments.
One goal of social distancing is to help decrease strain on medical resources that would result from a flood of patients presenting with COVID-19 at one time, and we want to ensure we do our part to meet that goal. Our practices are small, and we usually see less than 50 people in the GOJI building in any given day, so we are confident we can continue to provide services while taking these precautions.
We had hoped to provide teletherapy to people who cannot or do not want to come to the office, but new guidelines issued by the Ohio Counselor, Social Worker, and Marriage and Family Therapist board on March 10, 2020, prohibit us from doing so at this time; however, please let us know if you do not feel comfortable attending your appointments and you and your provider can discuss how to proceed.
As a reminder, the office phone number is 513-268-5828. Jessie, the administrative assistant, will be available to answer questions, cancel and reschedule appointments, and put you in direct contact with your provider for additional resources.
We also want to make sure all the caregivers of our clients are faring okay during this time, so please do not hesitate to schedule a parent/caregiver appointment with us as well. We will do our best to check in with you during your child’s appointment time, too.
Best wishes,
Child Counseling Place