Entrance is on the side of the building.
Entrance is on the side of the building.
FREQUENTLY ASKED QUESTIONS
WHAT AGES DO YOU WORK WITH?
WHAT ARE YOUR FEES?
Initial Evaluation: $125
Individual/family counseling session: $100
More services are offered than those listed above, and detailed fee information can be found in the initial intake packet on the Forms tab.
Payment is expected at the time of service. We accept payment by check, HSA card, or credit card. You also may pay in cash, but we do not keep extra cash in the office, so any payment given that exceeds the service charge will be applied toward the next service charge.
DO YOU ACCEPT INSURANCE?
Yes and no.
Some providers at CCP work with Caresource, Medical Mutual, and United Healthcare/Optum; however, most generally provide a self-pay option.
When a counselor bills an insurance company for mental health counseling, the insurance company requires a mental health diagnosis for reimbursement and dictates aspects of the treatment; for example, the number of total sessions allotted and the maximum length of time allotted for each session. Some people who seek counseling services may not meet the criteria for a mental health diagnosis. We think many people can benefit from counseling services, not just those who meet full criteria for a clinical mental health diagnosis. We also strongly believe in preventative services, which are not covered by insurance companies, to buffer against the development of serious mental health problems.
If you would prefer to work through your insurance company, we might be considered an out-of-network provider with your insurance company, and we can provide you a detailed receipt of services rendered, which you can submit to obtain out-of-network insurance reimbursement. You should check with your insurance company to seek pre-approval for this prior to your first appointment. Please check with your carrier to determine your coverage prior to scheduling.
HOW LONG ARE APPOINTMENTS?
Generally, appointments are 45-60 minutes. If health insurance benefits are being used, sessions are no more than 45 minutes as dictated by health insurance companies. If benefits are not being used, appointment times are more flexible. Some young children or those who are highly anxious might tolerate only 20-30 minute appointments at the beginning of treatment and until they become used to the counseling setting and/or their anxiety decreases.
WHAT SHOULD I EXPECT AT THE FIRST APPOINTMENT?
The first appointment is considered the initial diagnostic evaluation session, and generally is 1 -1.5 hours in duration. Depending on the age of your child, this appointment may be arranged with only the parent/guardian so we can talk candidly about issues your child is facing.
WHAT IS THE LENGTH OF TREATMENT AND FREQUENCY OF APPOINTMENTS?
Generally, weekly appointments are scheduled at the beginning of treatment. As progress is made and maintained, appointments will become less frequent (e.g., bi-weekly, monthly) until a client "graduates" from counseling, which means there is a termination to counseling services.
Length of treatment is entirely dependent on the needs of the individual/family, and we cannot pre-determine the number of sessions a person will require to reach her/his counseling goal. We have worked with children who have needed only a few sessions, and those who have needed many sessions.
WHY DO YOU HAVE TOYS & GAMES?
We work with people as young as 2, which means we must utilize play-based techniques because play is the language of children. Their young brains are not developed enough to be able to tolerate traditional "talk therapy." Children can communicate through play using miniatures, art, sand, puppets, and more by acting out situations that bother them without needing to verbalize these situations -- that's what we help them to do. For additional information regarding play-based outcomes, go to https://www.a4pt.org/page/Research?.
Not all children will want to engage in play-based techniques, but most will, and even some older teens and young adults find they benefit from engaging in art or other creative techniques during appointments.
DO YOU OFFER EVENING AND WEEKEND APPOINTMENTS?
We have a limited number of evening appointments that usually remain booked. Most appointments are scheduled during the late morning and afternoon. Evening appointments that do become available are offered to established clients first.
While scheduling appointments during the day may disrupt a child's school schedule or a parent's work schedule, this is a short-term situation for long-term healing.
WHAT ELSE SHOULD I KNOW?
For separated families: Unless medical rights have been terminated, both parents have a right to access their child's counseling records, even if only one parent is involved in counseling.